Pipigift ships all orders from our Vancouver warehouse. We strive to process and deliver your order as quickly and reliably as possible.

Shipping Rates

Canada: Flat fee CA$9.99. Free shipping on orders over CA$99.

United States: Flat fee USD$9.99. Free shipping on orders over USD$99.

Processing Times

Orders are processed within 3 business days once payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Canada: 3–10 business days after dispatch.

United States: 5–10 business days after dispatch.

Delivery times are estimates and may vary depending on carrier delays or unforeseen circumstances.

Tracking

Once your order ships, you will receive a tracking number via email so you can follow the progress of your shipment.

Gift Wrapping

If you would like your order to be gift wrapped, please inform us immediately after placing your order by adding a note at checkout, emailing us, or using the online chat. If we do not receive any instructions, your order will be sent in standard packaging.

Shipping Issues

If your order arrives damaged or you receive the wrong item, please contact us within 3 business days at qixiaoepp22@gmail.com with your order number and clear photos. We will assist you as quickly as possible.

Questions

For any questions about shipping, please contact us at qixiaoepp22@gmail.com.

By placing an order, you agree to this policy.